Returns & Exchanges

At Juniper Custom, we want you to be completely satisfied with your bespoke fashion pieces. If your order isn't a perfect fit, we offer a 30-day return window for all unworn items in their original condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Securely pack your garments in their original packaging, ensuring all tags are attached and the items are free from signs of wear.

• 3.
  Label and Ship

  Print the prepaid shipping label provided through our portal and drop your package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will issue a full refund to your original payment method within 5-7 business days.